Billing Terms and Conditions

Billing Terms & Payment Policy

We want checkout to feel simple and safe:

  • You’ll see clear pricing in U.S. dollars before you pay.

  • Payment is required at checkout so we can process your order right away.

  • We use secure, encrypted payment systems—we never store your card details.

  • If something looks off or a payment fails, the order won’t go through.

  • If you ever notice a billing issue, reach out to us first, and we’ll help.

Payment Methods We Accept

To make checkout convenient, Modern Family Den accepts the following secure payment options:

  • Major credit and debit cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay and Google Pay

  • Afterpay (where available)

  • Bank transfers for approved bulk orders (please contact us in advance)

All transactions are processed in United States Dollars (USD).

Payment Authorization & Processing

  • Full payment is required at the time of purchase

  • Orders are not processed or shipped until payment is successfully completed

  • If a payment is declined or cannot be authorized, the order will not be confirmed

Pricing & Taxes

  • All prices displayed on our website are listed in USD

  • Prices may change without notice

  • Any applicable taxes or fees are calculated and shown at checkout before you complete your purchase

Secure Checkout

Your security matters to us.

  • We use SSL encryption and trusted payment gateways to protect your information

  • Modern Family Den does not store or have access to your full payment details

Refunds & Chargebacks

  • Refunds are handled according to our Return Policy

  • If you experience a billing issue, please contact us at info@modernfamilyden.com before filing a chargeback

  • Unauthorized or excessive chargebacks may result in order restrictions or account review

Fraud Prevention

To protect our customers and our business:

  • Orders flagged for suspected fraud or unauthorized activity may be delayed, canceled, or refunded

  • Additional verification may be requested for high-value or unusual transactions

Contact & Support

If you have questions about billing, payments, or charges, we’re happy to help.

Modern Family Den
📍 5400 E 500 S, Whitestown, IN 46075, USA
📧 info@modernfamilyden.com
📞 +1 (463) 208-4797
Customer Support: Monday–Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond within 1–2 business days.