
Why Choose Modern Family Den?
Little Moments, Big Memories
Our family essentials are made for everyday outings, new toys, and all the small celebrations in between, helping parents and their little ones enjoy each milestone with ease.
Comfort You Can Hold Onto
Soft, timeless companions designed for cuddles, play, and quiet moments, giving children a cozy sense of comfort while families create memories that last.
Planned with Care, Lived at Ease
Providing essentials, resources, and gentle support at every step often before they’re even needed.
FAQ
What is the MamaCloud Pregnancy Pillow made of?
What is the MamaCloud Pregnancy Pillow made of?
The MamaCloud Pregnancy Pillow has a 100% polyester fabric cover and a polyester fiberfill interior.
This combination is intended to create a smooth outer surface and a cushioned, supportive feel throughout the length of the pillow.
What are the dimensions of the MamaCloud Pregnancy Pillow?
What are the dimensions of the MamaCloud Pregnancy Pillow?
After filling and fluffing, the pillow measures approximately 3.9 ft × 2.1 ft (about 47.2 in × 25.6 in) with an overall height of around 7 in.
The pillowcase laid flat is approximately 4.3 ft × 2.3 ft (about 51.2 in × 27.6 in).
How do I care for the MamaCloud Pregnancy Pillow?
How do I care for the MamaCloud Pregnancy Pillow?
The MamaCloud Pregnancy Pillow is vacuum compressed for delivery.
After opening, it should be shaken and allowed to air out so the filling can fluff back to shape.
The zippered pillowcase can be removed and washed according to the care label instructions, while the inner pillow should be spot cleaned as needed.
If any uncertainty remains, please contact us through our Contact page or at info@modernfamilyden.com.
What is your return and refund policy?
What is your return and refund policy?
Most new, unused items in their original condition and packaging can be returned within 30 days of delivery, subject to the terms outlined in our policy.
Defective, damaged, or incorrect items may be eligible for a replacement or refund at no cost, while change-of-mind returns may require the customer to cover return shipping.
For full details, please see our Refund & Returns Policy on our website.
If you have questions about whether your order qualifies, please contact us through our Contact page or email info@modernfamilyden.com.
How do I start a return or exchange?
How do I start a return or exchange?
To request a return or exchange, please contact us with your order number, item details, and reason for the return. Our team will review your request and, if eligible, provide instructions and the appropriate return address.
You can reach us via the Contact page or by emailing info@modernfamilyden.com.
For full information on eligibility, timelines, and conditions, please review our Refund & Returns Policy.
Do I have to pay for return shipping?
Do I have to pay for return shipping?
For defective, damaged, or incorrect items, return shipping is typically covered at no cost to the customer. For change of mind returns (such as wrong size ordered, item no longer wanted, or similar reasons), the customer is generally responsible for the actual cost of return shipping, and original shipping costs are non-refundable.
Please refer to our Refund & Returns Policy for exact terms. If you’re unsure which category your situation falls into, contact us via our Contact page or at info@modernfamilyden.com.
How long does shipping take?
How long does shipping take?
Processing takes 1–2 business days, and delivery typically takes 7–10 business days total, depending on the shipping method and destination.
During holidays or peak periods, processing and delivery times may be slightly longer.
You can find the most up to date information on processing and transit times in our Shipping Policy.
If you have questions about an existing order, please reach out via our Contact page or email info@modernfamilyden.com.
Do you offer international shipping?
Do you offer international shipping?
We currently ship within the United States only.
For a complete overview please review our Shipping Policy.
If you have additional questions, contact us through our Contact page or at info@modernfamilyden.com.
How can I track my order?
How can I track my order?
We ship orders using reliable national carriers, including:
- USPS
- UPS
- FedEx
Carrier selection is based on location and delivery efficiency.
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your delivery.
If you have not received tracking information within the expected processing window, please check your spam/junk folder or reach out to us via our Contact page or at info@modernfamilyden.com.
For more details on shipping and tracking see our Shipping Policy.
How do I contact customer support?
How do I contact customer support?
You can contact Modern Family Den customer support using the information below:
Email: info@modernfamilyden.com
Phone: +1 (463) 208-4797
Customer support hours: Monday–Friday, 9:00 AM to 5:00 PM (EST)
We aim to respond to all inquiries within 1-2 business days.
You can also reach us anytime through the Contact page on our website.